Subscription Plans

Our subscription plans are especially targeted on people and businesses that need frequent updates and support. Each plan includes the following services:

  • Unlimited use of all extensions (or templates if a template club has been choosen) from the plan selected: No support-per-domain restrictions. No limits on numbers of installations and servers, infinite use beyond expired plans, no hidden extra costs
  • Unlimited access to all extensions (or templates if a template club has been choosen) that are included in your selected plan during the course of your subscription
  • Unlimited access to all updates of extensions that are included in your selected plan at any time during the course of your subscription
  • Unlimited access to video tutorials, documentations and our knowledgebase with tips and best practices
  • Club Forum access with prioritized answers from our team

The 6-months plan includes 12 months access to all extensions (or templates if a template club has been choosen) that are included with your selected plan + 6 months of support.

The 1-year plan includes 12 months access to all extensions (or templates if a template club has been choosen) that are included with your selected plan + 12 months of support.

The Lifetime plan includes timely unlimited access to all Joomla! extensions, WordPress plugins, form apps, breezingforms themes, Joomla! templates and WordPress themes + 24 months of support.

The VIP plan includes up to 4 developer hours that you can use for custom coding. Within this 4 hours of development is the ability to communicate directly with the developer that you got assigned to using Skype. The developer hours include programming services for PHP, Javascript, HTML and CSS. There is no success guarantee for developer hours, for whatever your requirement is or if your requirement exceeds the amount of the included developer hours. Timely unlimited access to all Joomla! extensions, WordPress plugins, form apps, breezingforms themes, Joomla! templates and WordPress themes + 24 months of support.

Reaction time usually within 24 to 48 hours. You will receive adequate and professional answers to each of your support requests but there is no guarantee on reaction times. Under certain circumstances (weekends, public holidays and heavy workload), there might be delays. If communicating with our support, make sure your email address given to support is correct and check your spam folders if answers seem overdue.

Support languages:

  • Native English
  • Native German

Included in support:

  • Installation help
  • General usage help

NOT included in support:

  • Custom programming
  • Consulting
  • Fixing of 3rd party caused issues

Refund Policy:

We grant refunds on a case-by-case basis. Please contact our support if you feel you should receive a refund. In general, there are no refunds based on subjective experiences like "but I thought it can do this" or "it is not easy". The features of each extension are explained clearly and there are demos and videos available that give a broad overview if the extension fits your level of experience. On doubts, please contact the support before purchasing. There is also no refund possible on support matters. For example: a 3rd party extension/template is causing conflcts with one of our extensions, it is up to the 3rd party developer to fix this problem - please consult the 3rd party developer's support or request a refund there. We can help you collecting evidence that the issues are not on our side or -- if time allows -- exceptionally provide a workaround. Our extensions are developed to work on regular and properly configured systems, as you can see on our demo pages. Thank you for your understanding.

Privacy Policy:

Upon purchasing a membership, we collect your name, username, email address and password in order for you to have access to login to your account for the duration of your membership. We might send you notifications about important product updates (approx. 1-2 a year). Upon purchasing a single download (no membership), we store your name and email address. Your email address is used to send you the ordered files.

 

 

6-Months
Membership$49*

Buy Now
  • Full Features
  • No Footer Ads
  • 183 Days Access To All Of Our Joomla! Extensions (incl. BreezingForms).
  • 183 Days Priority Support
  • Support For Unlimited Domains
  • Support For Multiple Domains
  • * USD, approx. €30 EUR, VAT included



Lifetime
Membership$149*

Buy Now
  • Full Feature
  • No Footer Ads
  • Timely Unlimited Access To All Of Our Products (incl. BreezingForms, all Joomla! extensions and templates, all WordPress plugins and themes)
  • 2 Years Priority Support
  • Support For Unlimited Domains
  • Support For Multiple Domains
  • * USD, approx. €100 EUR, VAT included

About

Crosstec GmbH & Co. KG

Hohenzollernring 57

50672 Cologne, Germany

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