Last night I purchased a subscription but as of now (12 hours later), I still can't download. I'm waiting upon a response from support, but was wondering if there was something else I needed to do. Or, is this SOP?

As for most of you, time is of the essence . . .

Cheers ~ debi

Hi Debi,

I don't show any emails from you in the helpdesk system. Can you please send your PayPal receipt in an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. and I will look after this for you right away.

Thanks,

Terry

Just sent it . . . thx!

Me too. Paid for 29.00 subscription but can't download. I can login, but not download. what was the solution?

Just send your PayPal receipt in an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . . . Terry responded quickly and she got everything in order!

Cheers ~ debi