Missing items, Show on page but not in db or email

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TOPIC: Missing items, Show on page but not in db or email

Missing items, Show on page but not in db or email 2 years, 2 months ago #12262

For some reason, I have a whole load of quickmode built forms, and they do not seem to be saving their data into the database or into the emails

oddly not all items are failing

name: ok
address: ok
tel: ok
fax: ok
Enquiry Type: ok
cust ref: missing
Quantity required: missing
Date: missing
Extra details: ok

I have checked the forms, and made 100% sure that all form items have unique names, but there are still items missing from the saved database and emails, even though the items show ok on the web page

Does anyone have any idea what I can check for

Steven

StevenD
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Re:Missing items, Show on page but not in db or email 2 years, 2 months ago #12267

I have found that if I open the editor onto the elements that are not saving into the database, and click save, that they still do not go into the database

but

If I open the editor, and change the element type from for instance, textbox to textarea, and then back to Textbox, then save

That all works ok and they start to save into the database

The only problem I have, is that I have about 10 or more elements that this issue effects, and 130 forms which are effected, so does anyone know why this could be happening? is there a mysql dable somewhere that i can refresh, or rebuilt, to fix all the bad elements from all forms all at once?

StevenD
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TOPIC: Missing items, Show on page but not in db or email

Missing items, Show on page but not in db or email 2 years, 2 months ago #12262

Re:Missing items, Show on page but not in db or email 2 years, 2 months ago #12267

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