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TOPIC: Custom mailback not being used

Custom mailback not being used 1 year, 9 months ago #15127

It is my understanding that I can have a custom e-mail confirmation sent to a user by creating an email template tagged with the appropriate template name. For example, if my form is named "MyForm", the corresponding custom text-based e-mail template would be "MyForm_mailbacktpl.txt.php". Correct?

I have created such a template, placed it in /administrator/components/com_breezingforms/mailtpl next to the default templates, and all the user receives is the default template's data.

Am I missing something, or is it just not working the way it is supposed to?

Using Breezingforms 1.7.2 Stable.

Re: Custom mailback not being used 1 year, 8 months ago #16726

Try to use a HTML template. Your syntax is correct, change txt to html.
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Aw: Custom mailback not being used 1 month, 3 weeks ago #70899

Hi,

I have the same problem, I even deleted the original mailbacktpl.txt.php files and, still, the original template is used....

I´m lost, please help....
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