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500 Internal Server Error on package install
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TOPIC: 500 Internal Server Error on package install

500 Internal Server Error on package install 2 years, 6 months ago #7134

Hi and thanks for such a versatile product!

I'm doing 2 sites and need to upload the forms from one to the other (full graphics and accessible).

I'm getting an internal server error when installing the package which I presume is a max_execution_time timeout. The package is only 175k.

The other thing is my setup...

I'm using remote SQL for the site (its complicated, no databases left on main host so had to borrow one from elsewhere).

Will it be the JOOMLA host site that the PHP.ini needs changing on or the DB's host site?

If I were to make smaller packages do you think that would help?

Thanks in advance.

Re:500 Internal Server Error on package install 2 years, 6 months ago #7152

Hi,

behind every error 500 there is a concrete error somewhere in a logfile. So I would try to get the php_error.log for your server. It could really be anything. Since you told us you are using a remote sql server there is a chance that there is the bottleneck.

The php.ini should be set for your joomla host.
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