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Querries for support .. 10 months, 3 weeks ago #76504

I couldn't find the contact to support so i am started a new thread..

1. Is it possible to put the forms build by BreezingForms per user in such a way that the particular form filled by a user is editable by the respective user only..

2. Do you provide the money back service in case the product do not full fill the user needs.

3. You provide a 3 months support for your starter subscription plan, Does the product stop working at the user end after 3 months or its just the support that ends.

4. Is the support completely full fledged in case of errors and issues faced at the time of installation.
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Re: Querries for support .. 10 months, 3 weeks ago #76549

I couldn't find the contact to support so i am started a new thread..

1. Is it possible to put the forms build by BreezingForms per user in such a way that the particular form filled by a user is editable by the respective user only..

yes it is possible however the user must be logged in in order to accomplish this:
crosstec.de/support/index.php?pid=knowle...entclient&id=202

2. Do you provide the money back service in case the product do not full fill the user needs.

Refunds:

We grant refunds on a case-by-case basis. Please contact our support if you feel you should receive a refund. In general, there are no refunds based on subjective experiences like "but I thought it can do this" or "it is not easy". The features of each extension are explained clearly and there are demos and videos available that give a broad overview if the extension fits your level of experience. On doubts, please contact the support before purchasing. There is also no refund possible on support matters. For example: a 3rd party extension/template is causing conflcts with one of our extensions, it is up to the 3rd party developer to fix this problem - please consult the 3rd party developer's support or request a refund there. We can help you collecting evidence that the issues are not on our side or -- if time allows -- exceptionally provide a workaround. Our extensions are developed to work on regular and properly configured systems, as you can see on our demo pages. Thank you for your understanding.


3. You provide a 3 months support for your starter subscription plan, Does the product stop working at the user end after 3 months or its just the support that ends.

Its just the support that end (at least for the paid support) free support based on the community will still be available. also the product keeps working you just wont receive updates

4. Is the support completely full fledged in case of errors and issues faced at the time of installation.


it sure is:

Included in support:

Installation help
General usage help



NOT included in support:

Custom programming
Consulting
Fixing of 3rd party caused issues
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Re: Querries for support .. 10 months, 3 weeks ago #76590

Well, thanks for you detailed response..

1. I tried the free version of your forms as available on following link, and the steps you as available on link provided by you..
crosstec.de/en/breezingforms-1-7-3.html

But how does "submission editable by user" work, as after submission the form is not visible to the user..
I think there should be some way to link the submitted form to the menu for availing the editing, i tried exploring but could not find the required thing..

so please guide me here..

2. This doesn't make a clear point what are the cases of your money back service..

thanks..
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Re: Querries for support .. 10 months, 3 weeks ago #76703

after the user has submitted the form they can go back to the last form and resubmit it with different values. in the back office under the menu items there is also a setting to override the users last sent form.

the refunds are on a case by case basis you would need to contact the refund dept for if you wanted a refund.
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Re: Querries for support .. 10 months, 3 weeks ago #76757

Great .. rest is all perfect..

But technically.. this method of allowing the user to edit the submitted form is bad..

Even there is an extension.. "xforms" to display records for breezing forms..
The display of records do have an ACCESS CONTROL LIST, which allows to access and view to only the owner of record..'

But it doesn't include the editing part of the record..

Yeah, i accept the fact that the breezing form is the perfect component for joomla.
But they have to be modified in such a manner to allow display and editing of records.

Yeah
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Re: Querries for support .. 10 months, 3 weeks ago #76857

You may also be interested in using contentbuilder with your breezingforms Its FREE:

The main task for ContentBuilder is to structure Joomla!® content (articles) while preserving content layouts - but you can do a lot more with it, including:

* Catalogs
* Directories
* Classified Ads
* Contact Forms
* Article Submission
* Basic Communities
* Paid Content
* File Directories (Upload/Download)
* File Selling
* Image Galleries
* Extended Joomla! registrations, including Captcha and paid registrations
* List/Details views (Record Display)
* …or regular CRUD (create, read, update, delete) operations on your data.


Did I mention its free, you can learn more about it here:
extensions.joomla.org/extensions/authori...t-construction/18048
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