Login
Please enter your email address and password to login to the help desk.
(leave blank if you forgot your password)
   Save my login information
 

IMPORTANT NOTE:

DUE TO STUCTURAL CHANGES, THE TICKET SYSTEM IS NO LONGER ACCEPTING TICKETS. IF YOU ARE A PAYING SUBSCRIBER, PLEASE LOGIN TO THE CROSSTEC SITE AND USE THE CLUB FORUMS. THE CLUB FORUMS CATEGORY WILL APPEAR RIGHT AFTER LOGIN IF YOU ARE A PAYING CUSTOMER:

>>> Click here to access the forums <<<

We will close the knowledgebase soon as well and move its contents into a new knowledgebase system.

Knowledge Base » BreezingForms » Email Templates
Email Settings in BreezingForms 1.7.3 and Higher
Changes have been made to the way Emails are handled in BreezingForms 1.7.3 and higher. Please see below for details.

 

In previous versions of BreezingForms, some of the settings for Email options determined how Emails would be handled for both the Admin emails and the Mailback emails. As of version 1.7.3 and higher, this has changed. Both functions are now handled in separate screens.

To work with Email settings, go to your form's properties > Advanced tab > More Options. You will now see that there are two new tabs there -- one for Admin Emails and one for Mailback Emails.

Advanced Properties screenshot

ADMIN EMAILS


Click on the Admin Emails tab. You will then see a screen that looks like this:

Admin Email screenshot

Email Notifications

There are three options available in this dropdown:

1. No - will not send an Email to Admin.

2. To Default Address - will send an Email to the default  Email address specified in BreezingForms' configuration.

3. To Custom Address - will send an Email to the custom Email address that you enter in the "Email to" field below the dropdown.(It's probably obvious, but remember to change it from your@email.com to the Email address you want the admin Email sent to.)

 

Report

In the Admin Email that is sent using the DEFAULT template, you can choose to report (send) the following data:

1.  Header only - will only send the header data

2. Nonempty values - will send data from all fields which were completed, but will not send data from fields that were left empty.

3. All values - will send data from all form fields, whether completed or not.

 

Attachment

You can choose whether to send an attachment with the Admin Email. The options are:

1. No - do not send attachment

2. XML - send form data in XML format

3. CSV - send form data in CSV format

4. PDF - send form data in PDF format


Alternative From Email / Alternative From Name

By default, BreezingForms uses the Email address and name defined in your Joomla global configuration settings as the 'From' name/address for form emails. There may be times, however, when you want the 'From'  field to show a different name and/or Email address. If so, you can specify those here.

 

Custom Email Subject

If you want the Admin Email to have a custom subject that will appear in every Email sent for this form, you can define it in this field.

Dynamic Email Subject

You can add values from your form elements into the subject line by using the fieldname contained within curly brackets. For example, if you wanted to include the fields named "name", "email" and "date" in the subject, then the subject line would be:

Form submission from {name} {email} on {date}

(To create the "date" field, you would need to add a hidden element and in the 'value' field, enter this code:

PHP code
 

Edit Emails

1. Default - uses the default Email template (or custom template if you have created one) as described in this section of the KnowledgeBase:

http://crosstec.de/support/index.php?pid=knowledgebase&cmd=viewcatclient&id=52

2. Custom - This is a new feature in BreezingForms 1.7.3. You can now create a quick Email template using a simple tagging system. When you click on the 'Custom' button, a new section will appear, as follows:

Custom Email section

Click on one of the bracketed links in the left-hand column, and it will then be displayed in the textbox on the right. Within that textbox, you can manipulate the layout as you wish.

Admin Email Screenshot 2 

If you choose the YES button to send as HTML, then you can wrap the labels and values within paragraphs, use different fonts and colors, etc. (In fact, if you specify that it should be sent as HTML but don't use HTML tags in the message, the Email sent will be displayed without linebreaks or other formatting.)

If you choose the NO button, the Email will be sent in plain-text format, and the layout that you create will be retained in the Email, including whatever linebreaks you might include.

Once you have the layout done the way you want, you can go to the Mailback Email tab to customize your settings there.

TIP: You might want to save your changes before moving on. If so, scroll down to the bottom of the frame and click on the SAVE button. You will then be returned to the main form screen. Click the SAVE button in the upper right-hand corner of the screen to ensure that your changes are saved.

 

MAILBACK EMAILS

The screen for Mailback Emails is almost identical to the one for Admin Emails. The only difference is that the Email Address dropdown and "Email To" textfield are not included.

Mailback Emails screenshot 

Email Notification - Report

In the Mailback Email that is sent using the DEFAULT template, you can choose to report (send) the following data:

1.  Header only - will only send the header data

2. Nonempty values - will send data from all fields which were completed, but will not send data from fields that were left empty.

3. All values - will send data from all form fields, whether completed or not.

 

Attachment

You can choose whether to send an attachment with the Mailback Email. The options are:

1. No - do not send attachment

2. XML - send form data in XML format

3. CSV - send form data in CSV format

4. PDF - send form data in PDF format


Alternative From Email / Alternative From Name

By default, BreezingForms uses the Email address and name defined in your Joomla global configuration settings as the 'From' name/address for form emails. There may be times, however, when you want the 'From'  field to show a different name and/or Email address. If so, you can specify those here.

 

Custom Email Subject

If you want the Mailback Email to have a custom subject that will appear in every Email sent for this form, you can define it in this field.

 

Dynamic Email Subject

You can add values from your form elements into the subject line by using the fieldname contained within curly brackets. For example, if you wanted to include the fields named "name", "email" and "date" in the subject, then the subject line would be:

Form submission from {name} {email} on {date}

(To create the "date" field, you would need to add a hidden element and in the 'value' field, enter this code:

PHP code
  

Edit Emails

1. Default - uses the default Email template (or custom template if you have created one) as described in this section of the KnowledgeBase:

http://crosstec.de/support/index.php?pid=knowledgebase&cmd=viewcatclient&id=52

2. Custom - This is a new feature in BreezingForms 1.7.3. You can now create a quick Email template using a simple tagging system. When you click on the 'Custom' button, a new section will appear, as follows:

Custom Email section

Click on one of the bracketed links in the left-hand column, and it will then be displayed in the textbox on the right. Within that textbox, you can manipulate the layout as you wish.

Admin Email Screenshot 2 

If you choose the YES button to send as HTML, then you can wrap the labels and values within paragraphs, use different fonts and colors, etc. (In fact, if you specify that it should be sent as HTML but don't use HTML tags in the message, the Email sent will be displayed without linebreaks or other formatting.)

If you choose the NO button, the Email will be sent in plain-text format, and the layout that you create will be retained in the Email, including whatever linebreaks you might include.

Once you have made the necessary changes, scroll down to the bottom of the frame and click on the SAVE button. You will then be returned to the main form screen.

Finally, click the SAVE button in the upper right-hand corner of the screen to ensure that your changes are saved.

 

Was this helpful? Yes No Print Pdf